Jelly Force Official Website › Contact
ContactContact the Jelly Force desk
Tracking, changes and refunds go to +1 (302) 200-3480.
That line reaches the order desk, which can see purchases. Anything about this website — a mistake on a page, a price that has moved, a privacy question — goes to contact@Jellyfoarce.com, which reaches the editors and has no view of orders at all. Sending a refund request there costs days.
Which desk handles what, the two addresses in full, and two forms for anything that is easier written than spoken.
Who to contact about a Jelly Force question
| What you need | Where it goes | Why |
|---|---|---|
| An order status or tracking number | +1 (302) 200-3480 | The order desk can see the purchase. Nobody else can. |
| A change of address before dispatch | +1 (302) 200-3480 | Speed matters here. Once a parcel has left, this becomes a carrier redirection. |
| Starting a refund | +1 (302) 200-3480 | The telephone call is the step that opens a claim within the 60 days. An email to this website does not. |
| A written question about an order | contact@jellyForce.online | The order desk's own mailbox, for anything easier written than spoken. |
| A mistake on one of these pages | contact@Jellyfoarce.com | It reaches the people who wrote it. Corrections are made on the page and the review date moves. |
| A privacy request | contact@Jellyfoarce.com | Handled by this desk, under the privacy policy. |
| Press or a correction request | contact@Jellyfoarce.com | Same mailbox, same people. |
| Sending bottles back | 205 Hudson Street, Floor 7, New York, NY 10013, USA | The returns address. Telephone first; a parcel with no claim behind it is hard to match to anything. |
Hours on the website mailbox are Mon–Fri 9:00am–5:00pm ET. The order desk keeps its own hours and is the faster route for anything to do with money.
The Jelly Force addresses in full
Tracking and refunds
Telephone: +1 (302) 200-3480
Email: contact@jellyForce.online
Have the order ID in front of you. It is in the order email, along with the tracking number.
Website, corrections and privacy
Email: contact@Jellyfoarce.com
Hours: Mon–Fri 9:00am–5:00pm ET
This mailbox reaches the editors of this site. It cannot see an order, open a claim or issue a refund.
Office
60 Wall Street, Floor 4, New York, NY 10005, USA
The company address. It is not where returns go.
Returns
205 Hudson Street, Floor 7, New York, NY 10013, USA
Where bottles go once a claim has been opened by telephone. Return postage is the buyer's cost; send it tracked.
Write to the Jelly Force order desk
If the question is about money or a deadline, telephone +1 (302) 200-3480 instead. The 60-day window is counted from the date of purchase and a telephone call is what opens a claim inside it. A form is the right tool for a question, not for a clock.
Report a mistake on this Jelly Force website
The corrections most worth sending are the ones only a buyer can make. A bottle whose label differs from what is printed here. A price that has changed since 20 September 2026. A returns address that has moved. A telephone number that no longer answers.
This desk reads a published page and a piece of artwork; a reader is holding the actual object. When those two disagree, the object wins and the page gets changed.
Corrections about the science are welcome too, and they are held to the same standard as everything else here: a citation that can be fetched and read. Every study on this site links to its PubMed record, so a reader who thinks a finding has been overstated can point at the abstract and say where.
Neither form is required. If email suits you better, the two addresses are printed in full above and both reach the same people the forms do.
What the Jelly Force order desk can actually do
Worth setting out, because a reader who knows what is possible asks a better question and gets a faster answer.
Find an order from an email address or an order ID. This is the first thing any call does, and it is why the order email matters more than anything else in this process. Without it the conversation starts with somebody spelling a surname.
Read the tracking back to you. Often the whole answer. A parcel sitting at a customs stage is not a lost parcel, and the desk can see which of the two it is.
Change an address before dispatch. Speed decides this one. After dispatch it becomes a redirection request with the carrier, which is slower and less certain.
Open a refund claim inside the 60 days. The telephone call is the step that starts it, and the desk will tell you where to send the bottles and what to put in the box.
Arrange a replacement for a bottle that arrived damaged or short. That is not a refund question and it should not wait until the end of the window.
What it cannot do is change a word on this website, tell you what the gummy will do for you, or give medical advice. The first belongs here, and the other two belong with your clinician.
Getting a useful answer out of any Jelly Force conversation
Three things shorten a support conversation by a long way, and none of them costs anything.
Have the order email open. It carries the order ID, the date of purchase and the tracking number. Those three between them answer most of what anybody needs to ask you, and the date of purchase is what the 60-day window is counted from.
Say what you want to happen. A message that describes a problem invites a diagnosis; a message that says what outcome you are after gets that outcome considered directly. Replace the bottle. Refund the order. Tell me where the parcel is. Correct this sentence on this page.
Write down who you spoke to and when. Three lines in a notebook is the difference between a claim that can be picked up where it left off and one that starts again every time.
And use the right route. The single most common avoidable delay this desk sees is a refund request sent to contact@Jellyfoarce.com, which is read by the people who write these pages and has no view of an order at all. It gets forwarded, which costs a day or two out of a window that is already running.
Contacting Jelly Force: quick answers
What is the Jelly Force customer service number?
+1 (302) 200-3480. It reaches the order desk, which handles tracking, changes and refunds.
What is the Jelly Force email address?
There are two. contact@jellyForce.online is the order desk. contact@Jellyfoarce.com is this website, and it cannot see orders.
Where do I send Jelly Force bottles back?
205 Hudson Street, Floor 7, New York, NY 10013, USA, after telephoning +1 (302) 200-3480 to open the claim. Return postage is the buyer's cost; use a tracked service.
What is the Jelly Force office address?
60 Wall Street, Floor 4, New York, NY 10005, USA. That is the company address and it is not where returns go.
How quickly does the Jelly Force website mailbox reply?
It is read Mon–Fri 9:00am–5:00pm ET. For anything with a deadline attached, telephone the order desk instead.
What to expect after writing to the Jelly Force desk
The website mailbox is read Mon–Fri 9:00am–5:00pm ET. A message that arrives on a Friday evening is read on Monday, and a correction that needs checking against the bottle artwork and the seller's page takes longer than one that is a typo.
Corrections are made on the page itself rather than announced in a note at the bottom, and the review date at the foot of every page moves when they are. If you sent one and want to know whether it landed, the fastest check is the page: if it now says the right thing, it landed.
The order desk keeps its own hours and is the faster route for anything with a clock attached. Its number is +1 (302) 200-3480 and it is printed at the top of every page on this site for exactly that reason.
If a message here goes unanswered longer than seems reasonable, send it again rather than assuming it was ignored. A second copy costs nothing and email is less reliable than everybody assumes.
And if the question turns out to belong to the other desk, it gets forwarded and you get told where it went, which is slower than sending it to the right place but better than silence.
